Terms and conditions - Airmail Flugzeugmodelle GmbH

All orders placed in the online-shop as well as by fax, telephone or other means are subject to these general conditions. The contract is final when the goods are shipped by us. Airmail Flugzeugmodell can refuse orders anytime without stating a reason. Please mind that items can be sold out and are subject to availability. Usually your order is taken care within 72 hours but no guarantee can be given.

We retain ownership of the shipped goods until payment has been received in full. Court of jurisdiction: Oberglatt/Bülach, Switzerland. New announced items (angekündigte Neuheiten) are always shipped individuallay by charging the shipment costs.

Payment
We are accepting payment by credit card (Mastercard, Visa and American Express) as well as Paypal. No checks and no bank transfers for international orders. Within Switzerland we ship against ionvoice payable within 10 days (regular customers) or prepayment as well as Postcard and Debit Direct. According to the conditions of the credit card companies credit cards will be charged immediately even if the item (e.g. announced new releases) are not yet available.

Shipping
We are shipping worldwide. The charge depends on the weight and the country of destination as well as the way of shipping . The Online-Shop is calculating the shipping costs for you before you send the order. You can choose from economy mail (cheaper but slower) or priority mail (more expensive but faster). All parcels are shipped as registered mail and insured whenever possible. All goods are checked before shipping. The transportation risk is with the customer. In case of damages the transporter has to be contacted and a damage report to be issued. We are not able to handle claims without such reports. Mispacked or wrongly delivered items are exchanged without charge. Costs for shipping back by the customer, cost for shipping of replacement by Airmail Flugzeugmodelle. Other items sent back (must be in original packing and only after approval from Airmail Flugzeugmodelle) are subject to a re-stocking-fee of 10%.

Minimum Order Value
There is no mimimum order value but for orders up to CHF 50 a small order charge of CHF 5 is applicable.

Prices
The prices are in Swiss Francs (CHF) and include 8 % Swiss VAT. All charges to credit cards and Paypal are in Swiss Francs and will converted by your bank or credit card company at daily exchange rates.

Deduction of VAT
For shipments outside Switzerland the online-shop reduces the prices by the Swiss VAT of 8 %. Please mind that taxes, duties, VAT etc of your country may be applicable and are NOT covered by the shipping costs.. Please contact your post or customs office for your countys import regulations. Each parcel to outside Switzerland must be accompanied with an invoice and customs declaration. Declaring lower values than the real one is illegal and requests for doing so must be refused.



This is a short translation. For legal purposes the German text of the terms and conditions (Allgemeine Geschäftsbedingungen) is applicable.



Opening hours
Wednesday - Friday 10:30 - 18:30
Saturday 10:00 - 16:00

Dear customers

We love to share our common hobby with you! That’s why Airmail is now actively present on social media channels. Through Instagram, Facebook and Twitter we frequently provide you with new content, such as great pictures of our airplane models or interesting background information on our store. We’re looking forward to your likes and comments: