All orders placed in the online-shop as well as by telephone or other means are subject to these general conditions. The contract is final when the goods are shipped by us. Airmail Flugzeugmodelle GmbH can refuse orders at any time without stating a reason. Please bear in mind that items can be sold out and are subject to availability. Usually an order is processed within 72 hours but no guarantee can be given.
We retain ownership of the shipped goods until payment has been received in full. Court of jurisdiction: Neerach / Dielsdorf, Switzerland. New announced items (angekündigte Neuheiten) are always shipped individually with shipping cost separately charged .
We are accepting payment by credit card (Mastercard, Visa and American Express) as well as Paypal. No checks nor bank transfers for international orders. Within Switzerland we ship against invoice payable within 10 days (regular customers) or prepayment, Postcard and Debit card. According to the conditions of credit card companies, credit cards will be charged immediately even if an item (e.g. announced new releases) are not yet available.
We are shipping worldwide. Shipping and handling costs depend on weight and the country of destination as well as means of transportation. The online-shop is automatically calculating the shipping costs during the ordering process. Choice ranges from from economy mail (cheaper but slower) or priority mail (more expensive but faster). All parcels are shipped as registered mail and are insured whenever possible. All goods are checked before shipping. The transportation risk is with the customer. In case of damaged goods, the shipping company must be contacted and a damage claim to be made. We are not able to handle claims without such reports. Wrongly picked or wrongly delivered items are exchanged without charge. Costs for shipping back is with the customer, cost for shipping of replacement by Airmail Flugzeugmodelle GmbH. Other items sent back (must be in original packaging and only with approval by Airmail Flugzeugmodelle GmbH) are subject to a re-stocking-fee of 10%.
Minimum Order Value
There is no mimimum order value but for orders up to CHF 50 a small order surcharge of CHF 5 is applicable.
The prices are in Swiss Francs (CHF) and include 7.7 % Swiss VAT. All charges to credit cards and Paypal are in Swiss Francs and will converted by your bank or credit card company at daily exchange rates.
Deduction of VAT
For shipments outside Switzerland the online-shop reduces the prices by the Swiss VAT of 7.7 %. Please note that taxes, duties, VAT etc of your country may be applicable and are not covered by the shipping costs. Please contact your post or customs office for your country's import regulations. Each shipment being exported from Switzerland must include an invoice and full customs declaration. Failure to declare real value is against the law and any requests to us to do so will be refused.
This is a short translation. For legal purposes the German text of the terms and conditions (Allgemeine Geschäftsbedingungen) is applicable.